Privacy Policy
xcellweb.net/WirralNet is very committed to ensuring that visitors to our website and clients of our services are treated with the utmost privacy. Basic details of the way this achieved are listed in our privacy policy.
 
Automatic Information Logging
Our web server automatically logs the IP address of any visitor to our website. This is a standard feature of web servers and is not used unless our server or website is subject to an attack by an individual or group IP address. In the event of an IP address being involved in a suspected attack on our server or website, we may pass the address on to relevant authorities.
 
Our order form automatically logs your IP address and computer name when you submit an order. We randomly use the IP addresses to verify order details, as IP addresses are geographic and can be used to verify the location of the person who submitted the order. We also retain these IP addresses on file. In the case of fraudulent or similar activities, we may use this IP address to help authorities.
 
Cookies
Our website currently makes no use of cookies. Our support system does however make use of cookies if you choose to have it remember your details/stay logged in. If you do not wish to have a cookie placed on your machine, please ensure you do not choose this option.
 
Ordering Details
When placing an order, we do require that you fill in personal details (such as full name) and contact details (such as home address, telephone number and email address). These details are collected for general contact and legal reasons. Many internet based services collect this type of information. In the event of fraudulent or illegal activities, we may pass on these details to assist authorities.
 
Account/Billing Details
You will never be requested for your credit/debit card or bank account details on this website or via email by one of our staff. This is to protect you against fraud.
 
Client details will never be released to any 3rd party without prior notification and agreement from the client. The only people who may view client details are xcellweb.net/WirralNet sales and technical support staff.
 
Hosting
● Up to 15,000MB Webspace
● Up to 300GB Data Transfer
● MySQL, PHP, Ruby & CGI Support
● Powerful cPanel Control Panel & WHM
● Semi Dedicated Reseller Enviroment
● 99.9% Network Uptime SLA
● 24/7 UK Based Support
● 15-Day Money Back Guarantee
 
Shared Hosting
Reseller Hosting
 
Servers
● Virtual & Dedicated Servers
● Up to 4TB Data Transfer
● Fast Server Deployment
● Wide Range Of Configurations
● Choice of Linux & Windows OS's
● Choice of Control Panels
● 99.9% Network Uptime SLA
● Unmanaged or Fully Managed
 
Virtual Servers Dedicated Servers
 
Shoutcast
● Shoutcast & NSV Servers
● Unmetered Data Transfer
● Web Hosting Included
● Reseller Package Available
● The Oldest UK Shoutcast Provider
● 99.9% Network Uptime SLA
● 24/7 UK Based Support
● 15-Day Money Back Guarantee
 
Shoutcast Servers NSV Servers
 
Latest News
22.03.11 - New Website Launched
We are pleased to announce that our long awaited new website is now online. We have, in addition, revised the colour scheme of the logo - your client area interface has also changed.
 
14.02.11 - Revision To Our Packages And Pricing
As part of our continued commitment to delivering the best value internet services to our clients, many of our services have undergone major revisions, and now offer better value than ever.
 
01.01.11 - Happy New Year
We would like to wish all our customers a very happy, prosperous and healthy new year, and thank you for your continued custom and support.
 
Why Choose Us?
Reasons you can feel secure with us...
 
● We've been in business since 2002
● 24/7 UK customer services
● Fair & Sustainable pricing
● No hidden charges, ever!
● 99.9% proven uptime & SLA
● Redundant support network
 
Read more about our background...

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Copyright 2002-2011. All Rights Reserved.
xcellweb.net
is a WirralNet brand.